Our Customer facing and support staff are trained in-house and at the Toyota Training Center in Toyota Egypt covering customer handling, administrative procedures and vehicle product knowledge.
- There is a computerised history of work carried out and parts used for every job done.
- We offer six months guarantee with every job.
- Our technicians have access to Toyota technical information and workshop manuals.
- We use only Toyota approved materials, lubricants and paints.
- We use only Toyota Genuine Parts.
- We use the correct specialist tools to ensure dismantling without damage and accurate re-assembly.
- Our tools and equipment are maintained on contract to ensure accuracy and safety.
- The replaced parts are available for inspection during vehicle delivery.
- A full service history with dealer maintenance enhances the resale value of your vehicle by upto 15%.
- We operate all inclusive menu pricing with no hidden charges.
- We have Service Departments in every Emirate.
- Technicians have check lists so maintenance is consistent.
- Each of our Service Departments has a professional trained Manager to assist you.
- Vehicle turn around for maintenance jobs in one working day.
- We protect your vehicle with seat and floor covers .
- Your responses on our Customer Satisfaction survey drives continuous improvement.
- We take care of the environment by recycling or proper disposal of waste.
- We have clean and pleasant customer areas with refreshments.
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